Dental Lab Operations Manager

We are looking for an Operations Manager to join our growing dental lab. If you have led people and are ready to step into a role that allows you to shape the future of an organization, we'd like to talk. This role will oversee the daily production, quality control and shipping, working hands on across every stage of our process.

The Role

You will join the leadership team on day one. You will learn every part of the operation from collecting files to finishing the surgical guides that leave our lab. Once you learn it, you will own it. If you are the kind of person who takes on more than you're asked, learns fast and wants to be pushed, you will succeed in this role. This role will have multiple direct reports and will require both technical and interpersonal skills.

What You'll Do

Leadership Roles

• Be part of the leadership team responsible for setting the long term vision for the lab
• Stay current with changing technology within our industry
• Attend industry conferences as part of education and sales efforts
• Hire, train and support lab technician staff

Operational

• Own daily production, quality control and shipping
• Coordinate directly with dental offices and every department within the lab to get the job done
• Allocate your team member's time to ensure efficient completion of daily/weekly tasks

Laboratory & Technical Responsibilities

• Fabricate, adjust, and finish surgical guides and study models to case specifications
• Operate and maintain lab equipment including 3D printers, model trimmers, lab motors, compressor, and suction units.
• Maintain organized inventory of lab materials, consumables, and components.
• Keep the lab environment clean along with other assigned responsibilities

What You'll Bring

Required

• Entrepreneurial mindset and ability to operate in autonomous environment
• Strong leadership experience managing multiple people across departments
• Hungry. You want to grow fast and are willing to put in the work
• Strong interpersonal and communication skills
• Technical aptitude and problem-solving ability in a hands-on environment
• High attention to detail and ability to manage multiple cases simultaneously
• Proficiency with computer-based case management or CRM tools
• Ability to lift and carry items up to 50 pounds

Preferred

• Dental laboratory technician certification (CDT) or equivalent training
• Experience with implant-guided surgery workflows and CBCT planning software
• Startup or fast-paced small team experience
• Familiarity with 3D printing and digital fabrication in a dental context

What Else to Know

• This is a full-time position; occasional extended hours or weekend work may be required to meet case deadlines
• Work is performed primarily in the laboratory, with potential off-site visits to clinical accounts for case and customer reviews
• Standing and fine motor work is required throughout the day
• Exposure to lab materials, resins, and moderate noise levels; PPE will be provided

Compensation & Benefits

• Comprehensive medical, dental, and vision coverage
• 401(k) with company match