Dental Office General Manager

General Manager – Dental Practice
Location: Affordable Dentures & Implants 3103 I-30 Frontage Rd, Greenville, TX 75402Position: Full-Time, On-Site | Monday–FridayBase Salary: $65,000 per yearBonus: Unlimited performance-based bonus potential
About the Role
We are looking for an energetic, dependable, and results-driven General Manager to lead the day-to-day operations of our dental practice.
The General Manager is a key leader within the practice and is responsible for creating an exceptional experience for both patients and team members while ensuring the office operates efficiently and successfully.
This is a hands-on leadership role for someone who enjoys working with people, developing teams, solving problems, and taking ownership of results. You will oversee office operations, financial performance, team development, patient experience, compliance, and the overall success of the practice.
If you are motivated by achieving results and enjoy having a direct impact on the success of a business, this role offers significant responsibility and unlimited bonus potential based on performance.
Schedule & Availability
This is a full-time, on-site position, Monday through Friday.
Because the General Manager is responsible for opening and closing the practice, the schedule requires:

Arrival at 7:45 AM each morning

Remaining on-site through the practice's closing time

Opening and closing responsibilities Monday through Friday

Consistent, dependable attendance

Reliability and punctuality are important to the success of the practice, team, and patient experience.
Key Responsibilities
Practice & Team Leadership

Lead the overall day-to-day operations of the dental practice

Create a positive, professional, welcoming, and team-oriented office environment

Supervise and support the office team, including scheduling, patient flow, cleanliness, and daily operations

Hire, onboard, train, coach, and develop team members

Ensure team members are properly trained and equipped to succeed in their roles

Provide ongoing feedback, coaching, and performance support

Address performance or conduct concerns appropriately and professionally

Motivate the team to achieve practice goals and provide an exceptional patient experience

Work closely with the doctors and keep them informed of key practice activities, challenges, opportunities, and successes

Patient Experience & Care

Help create a friendly, efficient, and patient-focused environment

Ensure patients receive a consistently positive experience from arrival through completion of their visit

Assist with or conduct patient consultations as needed

Help patients understand their treatment options and next steps

Respond to patient questions and concerns with professionalism, empathy, and care

Resolve patient concerns and complaints appropriately while maintaining a positive relationship with the patient

Encourage the entire team to prioritize patient service and satisfaction

Office Operations

Open and close the practice each day

Oversee daily office operations and ensure the practice is running efficiently

Manage scheduling and patient flow

Maintain a clean, organized, and professional office environment

Ensure the building and property maintain a clean and welcoming appearance

Maintain adequate office supplies and ensure necessary materials are available

Identify operational challenges and implement solutions to improve efficiency and performance

On-Site Laboratory Oversight

Supervise the on-site laboratory

Monitor the quality and consistency of laboratory work

Oversee laboratory production and workflow

Ensure laboratory areas are properly maintained, organized, and clean

Address operational issues and work with the appropriate team members to maintain quality and efficiency

Compliance & Documentation

Maintain a strong understanding of and adherence to HIPAA and OSHA requirements

Help ensure patient charts and documentation are accurate and maintained appropriately

Monitor compliance with applicable practice policies, procedures, and legal requirements

Promote a culture of accountability and compliance throughout the office

Financial & Administrative Management

Monitor overall practice performance and financial results

Ensure daily revenue reports are accurate and submitted on time

Ensure daily bank deposits are completed

Monitor and manage practice expenses, including payroll, dental supplies, and advertising

Review expenses and identify opportunities for responsible cost management

Submit invoices to accounting on a weekly basis

Manage petty cash and complete required reporting to accounting

Submit accurate payroll information for all office team members in a timely manner

Track key performance indicators and work toward achieving practice goals

What We're Looking For
The ideal candidate is a confident, accountable, people-focused leader who takes ownership and enjoys working in a fast-paced environment.
You don't need to know everything about dentistry on day one. We are looking for someone who can lead people, learn quickly, solve problems, communicate effectively, and take pride in creating an excellent experience for patients.
Required Qualifications

High school diploma or equivalent

3+ years of management experience

Strong leadership and team-development skills

Excellent organizational and administrative abilities

Strong communication and interpersonal skills

Strong analytical and problem-solving abilities

High attention to detail and accuracy

Ability to prioritize and manage multiple responsibilities

Ability to work effectively under pressure and meet deadlines

Strong computer skills, including email, spreadsheets, and word-processing programs

Reliable and consistent attendance

Comfortable working in a hands-on, customer/patient-focused environment

Preferred Qualifications

Bachelor's degree

Experience managing a dental, healthcare, medical, or other service-based practice

Experience with financial reporting, budgeting, payroll, or operational metrics

Experience hiring, training, coaching, and developing employees

What Success Looks Like
In this role, success means building a strong team, creating an outstanding patient experience, maintaining an efficient and well-run practice, and achieving the practice's operational and financial goals.
You will have the opportunity to make a meaningful impact on the practice and your team.
Why Join Us?

$65,000 annual base salary

Unlimited performance-based bonus potential

Monday–Friday schedule

Opportunity to lead and develop a team

Hands-on leadership role with meaningful responsibility

Opportunity to directly influence patient experience and practice performance

Opportunity for professional growth and leadership development

A role where initiative, accountability, and results are recognized and rewarded

Ready to Lead?
If you're an experienced manager who is dependable, motivated, organized, and passionate about leading people and creating exceptional patient experiences, we'd love to hear from you.
Apply today to join our team as General Manager and take the lead in building a successful, patient-focused practice.

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