Dental Office Manager

About Advanced Dental & Implant Center

Key Responsibilities

• Daily Practice Operations: Oversee daily administrative and front-office workflows to ensure efficient scheduling, productive chair utilization, and smooth patient flow.
• Team Leadership & Development: Supervise, train, and support front-desk staff, promoting a culture of teamwork, accountability, and positive patient engagement.
• Financial Coordination & Billing: Manage patient accounts, present comprehensive treatment plans and financial options, submit and track dental insurance claims, and oversee patient collections.
• Schedule Optimization: Coordinate provider schedules, manage patient recalls/reactivations, and minimize cancellations and no-shows.
• Patient Relations: Serve as the primary escalation point for patient inquiries, ensuring every patient receives transparent communication and top-tier service.
• Compliance & Office Administration: Maintain practice records in compliance with HIPAA, OSHA, and practice standards, while managing office supplies and administrative vendor relationships.

Qualifications

• High school diploma or equivalent.
• 2+ years of dental front-office or dental office management experience.
• Solid understanding of dental terminology, PPO insurance billing, claims processing, and pre-authorizations.
• Proven track record presenting multi-phase treatment plans and discussing financial arrangements/third-party financing.
• Strong leadership, conflict-resolution, and interpersonal communication skills.
• Proficiency with standard dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental, or similar).

• Associate or Bachelor's degree in Healthcare Administration, Business, or related field.
• Experience managing a dental office with high-production specialty workflows (implants, full-mouth restorations, or sedation dentistry).
• Advanced experience with treatment presentation for high-ticket restorative/implant cases.

Benefits & Perks

• Competitive annual salary.
• Paid Time Off (PTO) and paid holidays.
• In-house dental care discounts / dental benefits.
• Continuing education and professional growth opportunities.