Patient Coordinator

Location: Norfolk, VA | Full-Time

Konikoff Family Dentistry – Granby in Norfolk, VA is looking for a friendly, organized, and patient-focused Patient Coordinator to join our team full-time!

As one of the first faces our patients see, our Patient Coordinator plays an important role in creating a welcoming and positive experience from the moment a patient walks through the door. We’re looking for someone who is professional, dependable, enjoys working with people, and thrives in a busy dental office.

Responsibilities

• Greet and welcome patients with a friendly, professional attitude

• Manage patient check-in and check-out

• Schedule and confirm patient appointments

• Answer incoming calls and assist patients with questions

• Verify and update patient information

• Assist with insurance verification and benefit information

• Collect payments and discuss patient balances as needed

• Maintain accurate patient records and ensure HIPAA compliance

• Communicate effectively with doctors, hygienists, assistants, and other team members

• Help keep the daily schedule organized and running smoothly

• Provide an exceptional patient experience from start to finish

What Makes You a Great Fit

• Previous dental or medical front office experience preferred

• Strong customer service and communication skills

• Friendly, professional, and patient-focused

• Comfortable working in a fast-paced environment

• Organized with excellent attention to detail

• Ability to multitask and prioritize responsibilities

• Experience with dental practice management software is a plus

• Dependable, punctual, and a team player

• Positive attitude and willingness to help wherever needed

What We Offer

• Full-time position

• Competitive compensation

• Paid time off

• Health and welfare benefits

• 401(k) with employer match

• Supportive and collaborative team environment

• Established practice with a strong patient base

• Opportunities for professional growth

If you’re passionate about helping patients, providing excellent customer service, and being part of a great dental team, we’d love to meet you!

Apply today to join Konikoff Family Dentistry – Granby in Norfolk, VA!

Konikoff Family Dentistry – Granby is an equal opportunity employer committed to fostering an inclusive and welcoming environment for all employees and patients.