Dental Receptionist / Administrative Assistant

We are looking for a reliable and organized Dental Receptionist / Administrative Assistant to support a dental practice based in Texas. This role will focus on patient communication, scheduling, follow-ups, and insurance-related administrative tasks.

What you will do:

Make outbound calls to existing and inactive patients to follow up and get them back on the schedule

Re-engage past patients and encourage them to return to the practice

Schedule, confirm, reschedule, and follow up on appointments

Follow up with patients regarding pending treatments and missed appointments

Assist with dental insurance verification, eligibility, and insurance-related follow-ups

Maintain accurate patient records and scheduling information in the system

Handle incoming patient calls and provide friendly, professional assistance

Coordinate with the dental team to help maintain a productive and full appointment schedule
Key Qualifications

Previous experience working with a U.S.-based dental or healthcare practice

Experience with dental insurance verification and patient scheduling

Experience with Open Dental software or similar tool is highly preferred

Strong spoken and written English and Spanish

Comfortable making and receiving patient calls

Organized, detail-oriented, and able to manage multiple tasks

Reliable and able to work independently

HIPAA trained

Location: Remote - El Salvador, Honduras, Nicaragua, Costa Rica, Colombia, México, Guatemala, Dominican Republic, Venezuela, Perú, Argentina, Chile

Skills required for this job:

• Dental office operations
• Dentistry administrative assistance
• Health Insurance Portability and Accountability Act (HIPAA)
• Insurance verification
• Patient scheduling