Department Generalist

POSITION SUMMARY: The Department Generalist serves as a flexible, cross-trained team member who provides program and staffing coverage across the department’s key roles. This includes temporary coverage of roles such as Family Advocate, Parent Educator, Child Educator, Outreach Specialist, Office Supervisor, Promotora, and Two-Gen Navigator. The Generalist is deployed during staff leave, vacancies, and/or transitional staffing periods and is expected to quickly integrate into program workflows, deliver high-quality services, and maintain operational continuity.

WORK SCHEDULE: This position generally follows a Monday through Friday schedule from 8:00 AM to 5:00 PM. The role also includes two evening shifts per week (until 8:00 PM) and 4 hours of work on Saturdays, on a rotating basis. For example, an employee may work two weeknights one week and a Saturday shift the following week. While the schedule may vary week to week, the total hours will generally not exceed 40 hours per week. Occasional overtime may be required based on program needs.

REQUIREMENTS:

1. Represent the agency in a professional and competent manner.

2. Advocate for the best interests of the agency and clients we serve.

3. Establish and maintain effective working relationships with the general public, co-workers, clients, supervisors and members of diverse cultural and linguistic backgrounds regardless of race, color, creed, religion, gender, sexual orientation, gender identity or expression, national origin, age, ancestry, political affiliation, citizenship, disability, medical conditions, marital status, amnesty and military or veteran status.

4. Promote and support a culturally and linguistically diverse workforce and be responsive to the population within our service area.

5. Maintain confidentiality and confidential information in accordance with legal standards and agency policies.

6. Participate in assigned scheduled agency meetings, in-service trainings, conferences and other trainings as determined by the supervisor. This includes serving as an agency representative at assigned community meetings.

7. Perform within assigned working hours and program appointments by demonstrating promptness and thorough preparation.

8. Perform assigned duties with a positive attitude and in the spirit of teamwork, collaboration and cooperation.

9. Communicate effectively both orally and in writing.

10. Perform job duties in a safe manner to ensure a safe working environment for oneself and others.

11. Participate in and/or supports agency fund development activities and events.

12. Prepare assigned reports, work records, statistical data, job performance evaluations, work plans, etc. in a timely manner.

13. CHS desires all leaders have competency in the following:

    1. Systems Thinker – Seeks to understand the big picture.

    2. Creative/Innovator – Can both embrace and bring forward new ideas.

    3. Empathic and Relational Leader – Inclusive and empowering of others.

    4. Embrace Emergence – Explorative, ability to embrace and anticipate the unexpected

    5. Boundary Spanner – Connect people across boundaries, extend past familiar territory, community builder.