Department Head of IT Quality Assurance Engineering
Role Overview
We are looking for an experienced Head of QA to drive our quality assurance transformation, scale test automation, and pioneer AI-driven testing practices. In this role, you will elevate software quality, strengthen security and compliance, and accelerate delivery for our banking and financial services platforms.
Key Responsibilities
Define and execute the overall QA strategy, transitioning toward a highly automated CI/CD model.
Lead the QA transformation journey by shifting quality metrics "left" across the software development lifecycle.
Establish, monitor, and report key quality metrics, KPIs, and SLAs to executive leadership.
Architect and scale robust test automation frameworks across web, mobile, and API layers.
Research, pilot, and implement AI/ML tools (e.g., AI-assisted test generation, self-healing scripts) to boost productivity.
Adopt cutting-edge testing practices, tools, and industry trends.
Lead, mentor, and grow a team of internal QA Engineers, QA Leads, and vendor partners while managing budgeting and resource allocation.
Maintain strict compliance with financial regulations, data privacy, and security standards across all QA practices.
Oversee non-functional testing, including performance, load, stress, and security/penetration testing.
Qualifications & Experience
Experience: 10+ years in QA (strong hands-on automation background) + 5+ years in QA leadership.
Domain: Deep expertise in Banking, FinTech, or Financial Services.
Technical: Strong automation (Selenium, Cypress, Playwright, Appium), APIs, CI/CD, cloud, and performance testing tools.
Mindset: Enthusiastic about leveraging AI and automation to streamline engineering workflows.
Education: Bachelor’s or Master’s in computer science, Engineering, or equivalent.