Department Manager Diagnostic Imaging

SUMMARY: Provides day-to-day management and oversees diagnostic imaging operations and testing across all Heritage Medical Associates (HMA) facilities according to state and federal guidelines and regulations.

ESSENTIAL DUTIES AND RESPONSIBLITIES

• Oversees and manages the daily operations of diagnostic imaging departments at all HMA locations.
• Oversees the quality of images, continuing education and licensure for personnel performing radiographic images.
• Manages and oversees staffing, planning daily work schedules to ensure efficient patient flow and utilization of equipment.
• Observes, counsels, performs evaluations (90 Day and 1 Year), and competencies for all diagnostic imaging employees (technologists, schedulers and medical receptionists) that directly report to this position.
• Oversees and handles all aspects of accreditation associated with all modalities in compliance with regulatory requirements established by HMA, ACR, MQSA, and state/federal government.
• Maintains and cultures a relationship with Radiology Alliance/RAD Partners.
• PACs administration
• Serve as the Radiation Officer for the department, overseeing radiation exposure monitoring and quality assurance programs.
• Participates in special projects and assignments requested by the Director of Ancillary Operations.
• Handles patient, employee or provider complaints/concerns and communicates in a timely manner to appropriate leadership.
• Oversees time clock system – check for accuracy, make corrections and sign off biweekly.
• Oversee the ordering of supplies and medications – make sure staff is maintaining appropriate stock levels.
• Coordinate routine maintenance, repairs, and the integration of new imaging technologies.
• Maintain all equipment service contracts
• Invoice management.
• Build and maintain a strong relationship with physicians, providers and staff.
• Establish a team atmosphere within department as well as support any interactions with other departments and facilities.

SECONDARY RESPONSIBILITES:

• Work with business office staff to ensure all paperwork and documentation is received to ensure proper posting of charges for all diagnostic testing.
• Adhere to Service Standards.
• Work closely with Director of Ancillary Operations and CMO to develop and implement necessary protocols.
• Perform other tasks as assigned by Director of Ancillary Operations.

SUPERVISORY RESPONSIBILITES:

• Oversees all diagnostic imaging staff including technologists, scheduler and medical receptionists