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Department Manager – Non-Food - Office & Media

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Description

  • Report to the Customer Experience Manager (CEM) and assist with stock ordering and maintaining optimum stock levels in the department.

  • Lead Store Associates in mass merchandising, shelf management, stock management, and departmental cleanliness.

  • Drive productivity improvement and enhance operational efficiency.

  • Assist the Floor Manager (FM) in achieving departmental sales targets.

  • Ensure overnight department preparation in accordance with Dark Store Operations (DSO) protocols and readiness before store opening.

  • Ensure product presentation according to the Planogram.

  • Ensure secondary displays comply with BMPL guidelines.

  • Ensure all departmental activities comply with SOPs, company policies, and applicable protocols.

  • Maintain punctuality, discipline, and professional attire in accordance with uniform guidelines.

  • Conduct QA checks according to defined protocols and checklists to maintain quality standards.

  • Monitor product expiry dates during and after stock deliveries and ensure FIFO (First In, First Out) practices.

  • Ensure effective stock and shelf management.

  • Ensure timely stock reordering according to customer demand.

Graduation with a minimum of 3 years of relevant experience.

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