Department Manager - Tools/Hardware/Plumbing - Watford City, ND

Ready to Runn with Runnings? Lead a team in a BRAND-NEW 21,000 sqft retail Store!

Tools, Hardware, Plumbing & Electrical Department Manager

Runnings is looking for a motivated, hands-on leader to join our team as a Tools, Hardware, Plumbing & Electrical Department Manager. This is an exciting opportunity to lead one of the store's most active and customer-driven departments while helping homeowners, contractors, farmers, ranchers, and DIY enthusiasts find the products they need to get the job done.

We're seeking an individual who thrives in a fast-paced, high-energy, customer-focused environment and brings a strong knowledge of tools, hardware, plumbing, electrical, and home improvement products. In this role, you'll take ownership of merchandising, inventory management, sales performance, and customer service while helping develop a knowledgeable and engaged department team.

If you're passionate about helping customers solve problems, enjoy a hands-on work environment, and are ready to take the next step in your retail leadership career, we'd love to hear from you.

Hourly Pay Range: $18.00-$22.00 per hour, based on experience.

Why This Role Is Special

• Lead a High-Impact Department: Take ownership of a key department that customers rely on every day for projects, repairs, maintenance, and improvement needs.
• Fast-Paced & Hands-On: Enjoy an active, always-moving environment where problem-solving, customer interaction, and merchandising opportunities never stop.
• Growth Opportunity: Build valuable leadership skills while advancing your career with a growing company that invests in employee development.
• Become a Trusted Resource: Help customers confidently complete projects by providing product knowledge, expert recommendations, and great service.

What You'll Do

• Lead the merchandising and presentation of tools, hardware, plumbing, and electrical products.
• Coordinate the placement and distribution of new merchandise within the department.
• Maintain accurate inventory levels and strong in-stock conditions.
• Deliver outstanding customer service and assist customers with product selection and purchases.
• Provide product knowledge and recommendations to help customers complete projects safely and successfully.
• Partner with Retail Buyers to identify inventory needs and product opportunities.
• Train, mentor, and support department team members.
• Monitor pricing, signage, merchandising standards, and department appearance.
• Ensure safe handling, storage, and display of merchandise.
• Maintain a clean, organized, and well-stocked department.
• Support overall store operations and additional responsibilities as assigned.

What We're Looking For

• Product Knowledge: Strong understanding of tools, hardware, plumbing, electrical, fasteners, shop supplies, home improvement products, or related categories preferred.
• Customer-Focused Mindset: A passion for helping customers find solutions and complete projects with confidence.
• Leadership Ability: Ability to train, coach, and positively influence team members while promoting teamwork and accountability.
• Results-Driven Approach: Strong organizational skills with the ability to prioritize tasks, maintain standards, and drive department performance.
• Problem-Solving Skills: Comfortable assisting customers with product questions and identifying practical solutions to their project needs.
• Flexibility: Ability to work a varied schedule including days, evenings, and every other weekend.

Physical Requirements

• Ability to work an irregular schedule.
• Excellent customer service and communication skills.
• Frequent lifting of up to 50 pounds.
• Extended periods of standing and walking.
• Frequent bending, reaching, twisting, and moving merchandise.

Preferred Qualifications

• High School Diploma or equivalent preferred.
• Previous retail, hardware, construction, maintenance, home improvement, farm and ranch, or customer service experience preferred.
• Prior leadership, supervisory, or department management experience is a plus.

Work Environment

• Retail store environment.
• Active, fast-moving setting with frequent customer interaction.
• Exposure to tools, hardware, plumbing, electrical, and seasonal merchandise.

Benefits

• Employee Discount
• Health, Dental, and Vision Insurance
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Training and Development Opportunities
• Advancement Opportunities

About Runnings

For more than 75 years, Runnings has been committed to providing quality products and exceptional customer service throughout the Midwest and Northeast. As a family-owned retailer serving rural communities, we proudly offer products for homes, farms, ranches, pets, hunting, fishing, outdoor living, and home improvement projects. At Runnings, we believe in hard work, integrity, community involvement, and developing our team members for long-term success.

Runnings is an Equal Opportunity Employer.