Department Manager

Department Manager (all genders)

As a Department Manager in warehouse logistics, you are responsible for the operational management of your department as well as the professional and disciplinary leadership of your employees. Together with your team leads, you ensure smooth processes in your area.

Your work is characterized by a motivating team spirit based on appreciation, respect, and openness. Together with your team, you work on achieving daily operational goals as well as improving processes. In doing so, you identify with our leadership principles, live our values, and use both as a compass in your daily business.

OUR MISSION STATEMENT

Our vision at Zalando is to be the starting point for fashion for everyone. And this vision starts with hiring - we welcome applications from people of all gender identities, sexual orientations, personal expressions, ethnic backgrounds, religious beliefs, and with or without disabilities. It is important to us that you are a good fit for the role. You are welcome to omit a photo and details about your age and marital status from your application.

We want to offer you an excellent candidate experience. Please let us know if we can make any arrangements for you, as we want to support you as best as possible throughout the entire application process.

do.BETTER – our strategy for diversity and inclusion:

Our Employee Resource Groups:

WHY THIS ROLE IS EXCITING FOR YOU

• Provide disciplinary and professional leadership to your employees and team leads, and support their personal development. You are responsible for all operational and personnel decisions within your department.

• Report key performance indicators to Operations Management and initiate effective countermeasures if target deviations are foreseeable. Using efficient management tools, you will meet productivity targets and avoid process errors as well as operational losses.

• Monitor the implementation of health and safety standards and promote this culture on-site by leading by example.

• Work closely with other departments (HR, Purchasing, Facilities, Security, Finance, IT) to ensure smooth operations across all areas.

• Contribute your own ideas and positively support process changes to help us become even more efficient.

• Act as a contact person and leader for your department, creating a positive working environment where your team enjoys working and mastering their tasks. Through strong stakeholder management, you will win over internal and external partners and purposefully apply your expertise and experience.

WE WOULD LIKE TO MEET YOU IF

• You have completed a university degree or comparable vocational training and have several years of professional experience and, ideally, initial disciplinary leadership experience with more than 20 industrial employees. Based on your knowledge of labor law and the Works Constitution Act, you act independently within the legal framework.

• You have strong communication skills and the ability to motivate your team. With your confident demeanor and assertiveness, you remain calm even in challenging situations.

• With your good sense for logistics processes, you implement requirements quickly and efficiently and lead your team to success. You recognize process dependencies throughout the logistics center and can implement suitable measures within the framework of workflow management to meet our customers' wishes.

• You use operational key figures as a controlling instrument and identify unused potential. You purposefully apply your analytical skills to avoid operational losses and make processes even more efficient.

• You bring solid knowledge of occupational health and safety and share your ideas for potential improvements in the workplace. You see yourself as a leader who drives innovation and shares future visions with superiors.

• With your good rhetorical skills, you pass on your knowledge in an understandable, sustainable way that is adapted to the knowledge level of your colleagues. Your good German skills at C2 level and English skills at B2 level facilitate communication within the team.

We encourage you to apply even if you do not meet all the requirements. You might be the right person for this or another position.

OUR BENEFITS

Zalando offers a range of benefits; here is an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about our offer.

• Employee share program

• 40% discount on fashion and beauty products sold and shipped by Zalando, 30% discount on Zalando Lounge, discounts with external partners

• Two days of paid leave per year for volunteer work

• A permanent employment contract (@Recruiter: check individually)

• Fixed shift times: Early shift 05:30 - 14:20, late shift 14:20 - 23:10. You rotate shifts every week and work 5 days between Monday and Saturday

• At least 27 days of vacation per calendar year

• If you are relocating for your new role: Relocation package (by prior agreement)

• Family services, including counseling and support

• Health and well-being options (e.g., Gympass)

• Mental well-being support and coaching available

• Support for your development through our Zalando training platform and semi-annual peer-to-peer performance reviews

• Company canteen with employee prices and a balanced range of food and drinks

• Free parking

Learn all about Zalando and our values here:

LOCATION

Mönchengladbach

Our logistics employees ensure that more than 50 million customers in 25 European markets receive smooth and reliable service every day. Today, Zalando has a growing European logistics network with currently twelve locations in six countries. In Germany alone, thousands of employees from over 100 nations work at several Zalando logistics locations.

We developed our logistics center in Mönchengladbach ourselves from A to Z. Opened in 2013, the 130,000-square-meter site sets new standards for the industry and combines state-of-the-art infrastructure with intelligent thinking and great team cohesion.

We shipped our first package from the North Rhine-Westphalian location in 2013 and offer jobs for around 2,500 colleagues. In addition to entry-level opportunities in warehouse logistics, we are also looking for interested candidates in administration and technical departments in Mönchengladbach.