Deposit Operations Administrator-Data Integrity Specialist

Deposit Operations Administrator

Countybank | Greenwood, SC

What We're Looking For

Countybank is seeking a self-motivated, detail-oriented individual to serve as a Deposit Operations Administrator. The Deposit Operations Administrator will report to the Bank Operations Manager. This position is primarily responsible for handling compliance-related functions in Deposit Operations. This position is responsible for completing multiple day-to-day operational tasks and handling functions with regulatory, monetary, and potential reputational risk. These functions are time-sensitive and must be performed in accordance with policy and procedure.

Confidentiality and a commitment to embracing our corporate culture while serving clients, communities, and fellow associates are essential to the success of this position.

What You Can Expect

• Responsible for ensuring deposit accounts (both consumer and commercial) are set up and maintained properly. Ensuring special accounts such as SCUTMA, Representative Payee, Power of Attorney, Guardianship, IOLTA, commercial cash management, etc. are set up properly.
• Responsible for performing all maintenance to existing customers and accounts, ensuring all maintenance is properly authorized and documented. Maintains an inbox of all incoming maintenance requests and ensures requests are handled in a timely manner.
• Responsible for ongoing monitoring of account activity and ensuring accounts are set up properly according to customer expectations and internal guidelines.
• Responsible for supporting critical compliance functions including, but not limited to, BSA, Reg D, Reg DD, Reg Q, etc.
• Responsible for developing and creating reports as needed within the department.
• Cross-train in critical functions of Customer Care, including Digital Delivery functions, and serve as a backup.
• Responsible for providing superior customer service via the telephone to internal customers.
• Recognize problems that could have a customer or regulatory impact and escalate to the appropriate department manager.
• Required to be a subject matter expert and resource to the department as well as other divisions within the bank.
• Keeps abreast of industry changes that will improve job function and performance.
• Retain knowledge that fully represents the Bank's products and services and show appropriate level of courtesy and efficiency.
• Responsible for managing the ordering, storage, and distribution of bank supplies and stationery.
• Other Duties as may be assigned by the supervisor.

Skills & Education Requirements

• Bachelor's Degree or 3-5 years of banking experience, specifically in the Deposit Operations Area, is preferred.
• Position requires a strong working comprehension of Deposit Operations activities and banking compliance.
• Ability to work independently, with little to no supervisory oversight.
• Requires excellent communication skills, good time management skills and the ability to initiate and embrace change.
• Ability to work in a fast-paced environment while maintaining professional demeanor.
• Strong decision-making process that is consistent, thoughtful, and informed, with the ability to consider alternate conclusions and actions.
• Strong Customer Service/Call Center Skills.
• General mathematical, analytical, and organizational skills, with strong attention to detail with immediate and accurate results.
• Project-oriented.
• Strong computer skills.
• Team player with a positive "Can Do" attitude.

This is a full-time position in a smoke and drug-free workplace with strong corporate values that foster associate growth and satisfaction. Compensation commensurate with experience, education, and level of expertise.

About Countybank

Our Mission: To Serve Our Clients, Our Communities, and Our Employees

Countybank began its service to the Greenwood community in 1933, when it was founded by a group of Greenwood businessmen as The County Bank. While the bank has evolved through its history to operate as a complete family of financial services, our core mission has never changed. We remain an independent, locally owned institution that is focused on meeting the financial needs of the families and businesses of Greenwood, Greenville, Greer, and Anderson communities.

How We Give Back

The Countybank Foundation was formed in 1971, under the leadership of former bank president R. Thornwell Dunlap Jr., to identify specific charitable needs and to distribute funds to selected organizations on a yearly basis. Since 1990, the Foundation has contributed more than one million dollars to a wide variety of local civic, educational and cultural programs, including the establishment of several college scholarships and endowments.

In addition to the Foundation's contributions, Countybank employees spend thousands of volunteer hours in their communities. Currently, more than two-thirds of the associates at Countybank volunteer with local charitable and civic organizations.

Learn More

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