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Depositing Supervisor

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Depositing Supervisor

Department: Production / DepositingJob Title: Depositing SupervisorClassification: Exempt or Non-Exempt, based on final duties and FLSA reviewLocation: McKinney, TexasReports To: Production Manager / Operations ManagerSupervises: Depositing Machine Leads and Depositing Production EmployeesShift: 2nd Shift

Position Summary

The Depositing Supervisor is responsible for overseeing the safe, efficient, and consistent operation of the Depositing department during the assigned shift. This position provides leadership and direction to Depositing Machine Leads and production employees while ensuring production schedules, quality requirements, cGMP standards, sanitation expectations, and operational goals are achieved.

The Depositing Supervisor is accountable for shift performance, employee supervision, production efficiency, product quality, documentation accuracy, training, attendance, employee accountability, and effective coordination with Quality, Maintenance, Warehouse, Human Resources, and other departments.

Essential Duties and Responsibilities

Production & Operational Leadership

  • Oversee all depositing lines and production activities during the assigned shift.
  • Provide direct leadership, direction, and support to Depositing Machine Leads and production employees.
  • Review the daily production schedule and communicate production priorities, product changes, staffing requirements, and expectations to the team.
  • Ensure depositing lines are properly staffed and employees are appropriately assigned based on production requirements.
  • Monitor production throughout the shift to ensure established production quotas, efficiency targets, and scheduling requirements are met.
  • Identify production delays, bottlenecks, quality concerns, staffing issues, or equipment problems and take appropriate action to minimize downtime.
  • Ensure appropriate shift startup, shutdown, product changeover, and shift handoff activities are completed.
  • Coordinate with other departments to support uninterrupted production and timely resolution of operational issues.

Quality, cGMP & Process Compliance

  • Ensure employees comply with ILS cGMP requirements, Standard Operating Procedures, Batch Manufacturing Records, sanitation requirements, food safety practices, and other established procedures.
  • Monitor product quality and verify that required line checks and process controls are being completed.
  • Ensure required checks include gummy weight, shape, firmness, appearance, and starch or sugar coating consistency, as applicable.
  • Verify that production employees follow approved formulas, processes, machine parameters, and Batch Manufacturing Records.
  • Ensure deviations, process changes, and other quality concerns are properly identified, documented, and escalated to the appropriate department.
  • Partner with Quality personnel when product or process concerns require additional evaluation or disposition.
  • Stop or escalate production when conditions may compromise employee safety, product quality, food safety, or compliance.

Production Documentation & NetSuite

  • Ensure production documentation is complete, accurate, legible, and submitted according to established requirements.
  • Review production checklists, cleaning logs, batch documentation, product cards, changeover records, KPI documentation, and other required records.
  • Verify Work Order Issue and Work Order Completion transactions are completed correctly in NetSuite.
  • Ensure work orders are accurately closed after required production activities and documentation have been completed.
  • Address or escalate work order discrepancies before closure.
  • Reinforce good documentation practices throughout the Depositing department.

Performance & KPI Management

  • Monitor Depositing production output, line efficiency, downtime, waste, quality performance, and other established departmental KPIs.
  • Review Depositing KPI Tracker information for completeness and accuracy.
  • Analyze shift performance and identify recurring production or efficiency issues.
  • Work with Depositing Machine Leads to improve line performance and achieve production goals.
  • Communicate significant performance issues, downtime, production shortages, or operational concerns to Production and Operations leadership.
  • Support continuous improvement initiatives designed to increase productivity, improve quality, reduce waste, and minimize downtime.

Employee Supervision & Accountability

  • Supervise the day-to-day performance and conduct of employees assigned to the Depositing department.
  • Set clear expectations for attendance, punctuality, productivity, teamwork, professional conduct, quality, safety, and cGMP compliance.
  • Monitor employee attendance and address attendance or timekeeping concerns according to ILS policy.
  • Provide regular coaching, feedback, and performance direction to employees.
  • Address performance and conduct issues consistently and document corrective action when necessary in coordination with Human Resources.
  • Escalate serious employee relations, safety, compliance, or conduct concerns to Production leadership and Human Resources.
  • Promote a professional and respectful workplace environment.
  • Ensure Depositing Machine Leads consistently apply production standards and expectations across their assigned teams.

Training & Employee Development

  • Ensure new employees receive appropriate training before independently performing assigned duties.
  • Oversee training for Cooks, Hoppers, Catchers, Machine Leads, and other depositing positions.
  • Verify employees demonstrate competency in assigned tasks, equipment operation, production procedures, cGMP requirements, sanitation, and safety expectations.
  • Identify training gaps and coordinate refresher or remedial training when necessary.
  • Coach and develop Machine Leads to strengthen leadership, communication, accountability, and production management skills.
  • Support cross-training efforts to improve staffing flexibility within the department.

Sanitation & Equipment

  • Ensure required A-Cleans, B-Cleans, changeover cleaning, and other sanitation activities are completed according to established requirements.
  • Verify employees properly complete applicable cleaning and sanitation documentation.
  • Ensure production equipment, tools, and testing instruments are properly used, cleaned, maintained, and stored.
  • Ensure appropriate care of scales, pH meters, refractometers, temperature probes, and other production or testing equipment.
  • Report equipment problems and non-routine maintenance needs to Maintenance.
  • Coordinate with Maintenance regarding equipment downtime, repairs, and production impact.
  • Ensure employees follow applicable lockout/tagout and equipment safety requirements when relevant to their assigned responsibilities.

Safety

  • Promote a safety-first work environment and reinforce compliance with ILS safety policies, PPE requirements, and established procedures.
  • Address observed unsafe behaviors or conditions promptly.
  • Report workplace injuries, incidents, near misses, equipment hazards, and safety concerns according to established procedures.
  • Participate in incident investigations and corrective actions when assigned.
  • Ensure employees receive appropriate safety direction and training for their assigned production responsibilities.

Shift Communication

  • Conduct or support shift-start meetings to communicate production goals, staffing assignments, quality concerns, safety expectations, and operational priorities.
  • Maintain effective communication with incoming and outgoing supervisors and leads during shift transitions.
  • Communicate production status, equipment issues, staffing concerns, quality issues, and unresolved items to the appropriate leadership team.
  • Partner effectively with Quality, Maintenance, Warehouse, Planning, Human Resources, and Operations.

Supervisory Responsibilities

The Depositing Supervisor provides direct supervision and leadership to employees assigned to the Depositing department. Responsibilities may include:

  • Assigning and directing daily work.
  • Monitoring employee performance and productivity.
  • Managing staffing and line assignments.
  • Coaching and training employees.
  • Addressing attendance and timekeeping concerns.
  • Documenting performance or conduct concerns.
  • Administering corrective action consistent with ILS policies and HR guidance.
  • Supporting employee development and cross-training.
  • Providing performance feedback and input into employee evaluations.
  • Escalating employee relations matters to Human Resources and Production leadership when appropriate.

Qualifications

  • Previous manufacturing or production experience required, preferably in food, dietary supplement, confectionery, gummy, or similar regulated manufacturing.
  • Previous supervisory or production leadership experience strongly preferred.
  • Experience leading hourly production employees in a fast-paced manufacturing environment preferred.
  • Working knowledge of cGMP requirements and manufacturing documentation practices.
  • Demonstrated ability to manage production schedules, staffing, quality expectations, and operational priorities.
  • Experience with production KPIs and efficiency tracking.
  • Strong computer and documentation skills.
  • Experience with NetSuite or another ERP/manufacturing system preferred.
  • Ability to understand and enforce Batch Manufacturing Records, SOPs, work instructions, and established manufacturing procedures.

Knowledge, Skills & Abilities

  • Frontline leadership and employee supervision
  • Production planning and execution
  • cGMP and manufacturing compliance
  • Employee coaching and accountability
  • Production KPI management
  • Problem-solving and decision-making
  • Quality and process control
  • Training and employee development
  • Manufacturing documentation
  • Equipment and production troubleshooting
  • Safety and sanitation leadership
  • Cross-functional communication
  • Conflict management
  • Organization and time management
  • Ability to work effectively in a fast-paced, multi-shift manufacturing environment

Physical Requirements

The employee must be able to perform the essential functions of the position within a manufacturing environment. Responsibilities may require extended periods of standing and walking; bending, reaching, and repetitive activities; and moving materials consistent with established ILS safety requirements.

The position also requires regular movement throughout production areas to observe employees, equipment, processes, safety conditions, and product quality.

Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.

Work Environment

This position works primarily in a food manufacturing environment and requires regular interaction with production equipment and employees working on the manufacturing floor.

Employees are required to comply with applicable PPE, safety, sanitation, food safety, cGMP, hygiene, and facility requirements.

Leadership Expectations

The Depositing Supervisor is expected to lead by example and demonstrate:

  • Accountability
  • Professionalism
  • Respectful communication
  • Consistency and fairness
  • Strong follow-through
  • Attention to quality and safety
  • Appropriate confidentiality
  • Effective problem-solving
  • Commitment to ILS production and operational goals

Skills

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