Deputy General Manager – Facilities Management

Purpose of the Role

To lead and transform facilities management for MBRDI by ensuring world-class infrastructure, operational excellence, and compliance across all campuses. The role is responsible for creating a safe, sustainable, and employee-centric workplace that supports high-performance engineering and innovation.

Key Responsibilities

1. Facilities Strategy & Governance

• Define and drive the facilities management strategy aligned with MBRDI’s growth and global standards
• Establish governance frameworks, SOPs, and KPIs for end-to-end facility operations
• Lead budgeting, cost optimization, and long-term infrastructure planning

2. Operations & Infrastructure Management

• Oversee day-to-day operations across office spaces, labs, R&D facilities, and common areas
• Ensure high uptime and reliability of critical infrastructure (HVAC, electrical, utilities, workspace readiness)
• Drive preventive and predictive maintenance programs

3. Workplace Experience & Employee Enablement

• Build a seamless workplace experience for employees, visitors, and leadership
• Drive initiatives for smart offices, digital workplace solutions, and space optimization
• Ensure readiness for leadership visits, large-scale events, and global stakeholder engagements

4. Vendor & Contract Management

• Manage strategic vendors across facility services (security, housekeeping, transport, cafeteria, maintenance)
• Negotiate contracts, drive SLAs, and ensure service excellence
• Implement performance tracking and continuous improvement mechanisms

5. Compliance, Safety & Risk Management

• Ensure adherence to statutory, legal, and regulatory requirements
• Lead EHS (Environment, Health & Safety) initiatives and audits
• Drive business continuity planning (BCP), emergency response, and crisis management

6. Sustainability & ESG Initiatives

• Drive sustainability agenda including energy efficiency, water conservation, waste management
• Implement green building practices and support carbon footprint reduction goals
• Partner with global teams on ESG reporting and initiatives

7. Stakeholder Management

• Partner with leadership, HR, IT, and business units for facility needs
• Act as a single point of contact for all infrastructure-related escalations
• Collaborate with global Mercedes-Benz teams for alignment on standards

8. Team Leadership

• Lead and develop a high-performing facilities team
• Build capability in areas like smart infrastructure, digital FM, and sustainability
• Foster a culture of ownership, agility, and continuous improvement

Key Deliverables / Success Metrics

• 100% compliance with statutory and safety requirements
• High employee satisfaction on workplace experience
• Cost efficiency and optimized facility spend
• Zero critical downtime of infrastructure
• Strong vendor performance and SLA adherence
• Progress on sustainability and ESG goals