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wshgroup

Deputy General Manager

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  • Support the General Manager in overseeing day-to-day catering operations, ensuring a high-quality and consistent service.
  • Lead by example in delivering excellent food standards and customer experience.
  • Supervise and motivate catering teams to perform efficiently and with pride.
  • Help manage stock, ordering, and supplier relationships in line with budgetary targets.
  • Maintain high standards of food safety, hygiene, and compliance with all relevant policies.
  • Assist in planning and executing hospitality events and term-time functions.
  • Deputise in the absence of the General Manager, taking ownership of operations and client communications.

  • Thorough understanding of the event and meeting management process – conception to completion
  • Ability to prioritize multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure
  • Meticulous organizational abilities; high attention to detail
  • Concise and effective verbal and written communication
  • Ability to adapt to challenges and opportunities with a solution-oriented perspective
  • Excellent strategic thinking and critical reasoning skills
  • Creative, positive energy, self-directed, amiable, and composed under pressure; helpful and humble
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