Deputy Lead Business Analyst, HKIT

Responsibilities

• Collaborate with customers to gather and analyze system Integration requirements, translating business needs into technical specifications

• Design, implement, and test system integration mappings and workflows using standards such as ANSI X12, EDIFACT and others

• Lead customer implementation, including setup, configuration, and training on system integration

• Troubleshoot system integration related issues, perform root cause analysis, and recommend improvements to optimize data interchange

• Work closely with development teams to support system integration projects, ensuring compliance with industry standards and best practices

• Document processes, create user guides, and provide ongoing support to clients in logistics and supply chain sectors

• Stay updated on emerging system integration technologies and trends to drive innovation in customer solutions

Requirements

• University graduate in Computer Science with at least 6 years of relevant experience

• Experience in Freight Forwarding or supply chain management, ideally in a customer-facing role

• Proven experience in customer onboarding for system implementations

• Strong knowledge of EDI standards, including X12, EDIFACT, and similar protocols

• Hands-on system integration development experience, including mapping, scripting, and integration with ERP systems and platforms (e.g. Infor nexus, ch robinson)

• Familiarity with additional data formats like XML, JSON, or API integrations

• Ability to leverage AI tools to boost productivity

• Analytical mindset with strong problem-solving abilities

• Ambitious and self-motivated in a fast paced workspace

• A global mindset, previous international exposure preferred

• Project management skills would be a plus

• Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders

• Good command in written and spoken English and Mandarin

• Candidate with less experience will be considered for the business analyst position
  

If you have the energy and qualifications to add to our velocity, Please visit KLN Company Webpage to apply or send your CV with your present and expected salary to Human Resources & Administration Department by clicking Quick Apply.

(We are an equal opportunity employer and welcomes applications from all qualified candidates. All personal data will be kept in the strictest confidence and will be used for recruitment purpose only. All applicants maybe considered for other suitable positions in KLN. All personal data of unsuccessful candidates will be destroyed.)