Deputy Manager

Role Objective / Major Purpose of the Job
The Training Manager is responsible for planning, delivering, and evaluating training programs that enhance the knowledge, skills, and capabilities of the sales force within the assigned Business Unit or region. The role partners closely with Sales Leadership, Marketing, and Medical Affairs to ensure the field force is equipped with strong product knowledge, scientific understanding, and selling capabilities to drive business performance.

Principal Tasks & Responsibilities
1. Training Delivery
Deliver induction programs for new sales employees.
Conduct product, scientific, selling skills, and compliance training.
Facilitate classroom, virtual, and field-based learning programs.
Ensure training programs are delivered as per the annual training calendar.

2. Learning Program Management
Lead the development and deployment of induction, product, scientific, selling skills, and leadership training programs.
Standardize training methodologies and learning content.
Ensure training materials remain current and aligned with business needs.
Oversee certification and assessment programs.
3. Product & Scientific Training
Coordinate product training for new product launches and lifecycle updates.
Partner with Medical Affairs and Marketing to ensure scientific accuracy.
Ensure field teams are launch-ready through structured certification programs.
Support refresher training for existing product portfolios.
4. Field Coaching & Training Effectiveness
Conduct field coaching alongside Training Managers and Sales Leaders.
Evaluate field force competency through coaching observations and assessments.
Review training effectiveness and recommend improvements.
Support coaching capability development for frontline managers.

Key Skills & Competencies
Functional / Technical:
Sales Training Delivery & Facilitation
Product & Scientific Training
Field Coaching & Sales Capability Development
Training Needs Analysis (TNA) & Competency Assessment
Learning Management Systems (LMS) & Training Evaluation
Behavioural:
Communication & Presentation Skills
Coaching & Mentoring
Collaboration & Stakeholder Management
Planning & Execution
Learning Agility & Continuous Improvement