Deputy Manager

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🏡 Deputy Manager – Children's Residential Home

📍 Location: Stoke-on-Trent (ST7)
💷 Salary: £38,849.56 – £39,425.02 per annum (Level 3 Qualified) | Up to £41,036.49 with Level 5 qualification
⏰ Hours: Full Time
🔄 Shift Pattern: 2 on, 4 off
🛏️ Sleep-ins: 10–11 per month
💰 Overtime: £20.86 per hour
🏡 Service: Ofsted Registered Children's Residential Home (3-bed EBD)
👥 Service Users: Children and Young People with Social, Emotional & Behavioural Difficulties (EBD) requiring therapeutic support
🎓 Qualifications: Level 3 Diploma in Residential Childcare (Level 5 Leadership & Management desirable)
📄 Contract: Permanent

🚫 Sponsorship is not available.

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🌟 About the Role

This is an excellent opportunity for an experienced Senior Residential Support Worker or Deputy Manager looking to join a well-established children's residential provider with an excellent reputation for delivering therapeutic, child-centred care.

Based within a 3-bed Ofsted Registered Children's Home, you will play a key leadership role, supporting the Registered Manager in the day-to-day operation of the home while ensuring children receive outstanding care within a safe, nurturing and therapeutic environment.

You'll lead by example, mentor staff, maintain high regulatory standards, and work directly with children to help them achieve positive and lasting outcomes.

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👨‍👩‍👧 What You'll Be Doing

As Deputy Manager, you will:

• Support and deputise for the Registered Manager in the overall running of the home.

• Lead, supervise and develop the residential team through coaching, mentoring and performance management.

• Ensure compliance with Ofsted regulations, Children's Homes Regulations 2015, safeguarding legislation and company policies.

• Build positive, therapeutic relationships with children and young people.

• Support the implementation and review of individual care, behaviour and therapeutic plans.

• Plan rotas, allocate staffing resources and ensure effective day-to-day operations.

• Work collaboratively with social workers, education providers, therapists and other professionals.

• Promote a stable, nurturing and child-focused environment where young people can thrive.

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👤 Who We're Looking For

Our client is looking for an experienced residential childcare professional who is passionate about improving the lives of children and young people while supporting and developing a high-performing staff team.

You'll ideally be someone who enjoys leading from the front, has excellent organisational skills and is committed to achieving outstanding outcomes for children.

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✅ Essential Requirements

• Level 3 Diploma in Residential Childcare (or equivalent).

• Minimum 2 years' experience working within an Ofsted Registered Children's Home.

• At least 1 year's experience in a Senior Residential Support Worker, Team Leader, Deputy Manager or supervisory position.

• Excellent understanding of:

  • Trauma-informed practice

  • Child development

  • Safeguarding

  • Children's Homes Regulations 2015

  • Ofsted expectations and regulatory frameworks

• Proven leadership, delegation and team development skills.

• Strong written and verbal communication skills.

• Good IT skills, including Microsoft Outlook, Word and Excel.

• Full UK Driving Licence.

• Flexible to work a 2 on, 4 off rota, including sleep-ins and weekends.

• Resilient, adaptable and able to perform well under pressure.

• Committed to ongoing professional development.

Desirable

• Level 5 Diploma in Leadership & Management for Residential Childcare.

• Experience managing staff performance, supervision and team development.

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🏢 About Our Client

Our client is a well-established independent provider of children's residential care, supporting children and young people with complex emotional and behavioural needs across the North West, West Midlands and North Wales.

Established in 2007, the organisation has grown to operate 17 specialist children's homes delivering:

• Emotional & Behavioural Difficulties (EBD)

• Specialist Therapeutic Care

• Supported Accommodation

Their services are built around therapeutic practice, positive relationships and helping children achieve long-term stability and success.

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🌱 Career Progression

This organisation is continuing to grow, creating genuine opportunities for career development.

You'll benefit from:

• Clear progression into Registered Manager positions.

• Support towards completing your Level 5 qualification.

• Ongoing professional development and accredited training.

• Strong operational and senior management support.

• Opportunities to help shape new services as the organisation expands.

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🎁 Benefits

Alongside a competitive salary, you'll receive an excellent benefits package including:

• ✅ Competitive salary

• ✅ Overtime available (£20.86 per hour)

• ✅ Paid annual leave

• ✅ Employee Assistance Programme

• ✅ Blue Light Card

• ✅ Employee discounts

• ✅ Referral bonus scheme

• ✅ Free meals whilst on shift

• ✅ Casual dress

• ✅ Wellbeing programme

• ✅ Gym membership / wellness support

• ✅ Perks Card

• ✅ Culture of recognition

• ✅ Long service awards

• ✅ Annual leave increases with length of service

• ✅ Staff celebration events

• ✅ Ongoing training and development

• ✅ Excellent progression opportunities

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❗ Important Information

Individuals with only CQC experience and / or who have not worked in an Ofsted Registered Children's Home will not be considered.

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📩 Apply Today

If you're an experienced residential childcare professional ready to take the next step into leadership, we'd love to hear from you.

Click Apply Now or contact SGS Care for a confidential discussion about this opportunity.

📧 job@sgscare.co.uk

Early applications are encouraged as interviews may take place before the closing date.