Deputy Senior Manager - Strategy & Transformation - PLUS
Posted Updated
- Strategize and lead the design and execution of multiple transformation initiatives, ensuring robust governance, prioritization, resource optimization, and risk management.
- Champion digital and data maturity in close partnership with the Technology team, leveraging automation, AI, and smart technologies to accelerate transformation at scale.
- Lead large-scale business process re-engineering, simplification, and digitalization programs that deliver measurable improvements in cost efficiency, operational safety, customer experience, and service quality.
- Conduct and review diagnostic assessments and outside-in analyses to identify inefficiencies, redundancies, and business challenges, and translate findings into actionable transformation opportunities.
- Support business leaders in shaping detailed project charters, defining objectives, key activities, milestones, KPIs, cost implications, interdependencies, and success factors.
- Prioritize enterprise-wide transformation initiatives, highlighting interdependencies and critical success factors to ensure alignment with corporate strategy.
- Design and drive enterprise-wide change management strategies that enable seamless adoption of new processes, systems, and ways of working.
- Lead communication and engagement strategies that clearly articulate the transformation agenda, reinforce corporate values, and build trust, clarity, and enthusiasm across all levels of the organization.
- Facilitate high-impact workshops, campaigns, and roadshows to inspire employees, strengthen buy in, and ensure successful adoption of transformation initiatives.
- Capture and showcase transformation success stories that demonstrate business impact, reinforce desired behaviors, and strengthen cultural alignment.
- Coach and guide change leaders and process owners in applying best-practice frameworks and change management tools to effectively cascade transformation narratives.
- Provide strategic insights on stakeholder behavior, employee feedback, and organizational readiness to shape enterprise-wide change strategies.
- Establish structured feedback mechanisms that ensure employee perspectives directly inform the design and evolution of transformation programs.
- Undertake special assignments or strategic tasks assigned by the MD/CSSO/Head S&T providing insights, business analysis, and transformation advice as required.
- Bachelor’s degree in Business Administration, Engineering, Economics, or a related discipline. Professional certifications in Lean, Six Sigma, Change Management or Project Management are an added advantage.
- At least 8 years progressive experience in strategy execution, transformation, or business process improvement, preferably within infrastructure, transportation, energy, or other asset-intensive industries.
- Transformation Leadership - Skilled at spearheading large-scale change programs, inspiring cross-functional teams, and sustaining momentum over multi-year initiatives.
- Change Management Expertise – Adept at designing and executing change adoption strategies, minimizing resistance, and cultivating organizational readiness
- Stakeholder Influence & Engagement – Strong ability to build trust, communicate persuasively, and engage effectively with senior leaders, regulators, government agencies, and external partners.