Deputy Terminal Manager

Excelerate Energy is helping countries around the world enhance energy security through reliable LNG and power infrastructure solutions. We strive to deliver sustainable results by doing what we promise and investing in our people, assets, and technology while promoting a culture of safety, quality, and environmental stewardship. We believe our people are our greatest asset and are committed to fostering a culture of safety, collaboration, and continuous growth. Together, we work to expand access to reliable energy for communities around the world.

The Deputy Terminal Manager provides assistance to the Terminal Manager regarding the planning, administration, safety and management of overall operations and maintenance activities for the terminal, with focus on day-to-day operations, field work and logistics.

His / Her Key tasks are field coordination, interfacing with local service providers, drafting reports, right-hand of the Terminal Manager when interfacing with local authorities. Latter may be essential requirement in case the Terminal Manager does not speak the local language.

The Deputy Terminal Manager shall replace and assume full authority and responsibilities of the Terminal Manager in his/her absence.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assists the Terminal Manager in all aspects of directing and supervising the daily operations and maintenance activities of the terminal, including the issuance of discipline, investigation of accidents, scheduling of staff, and training for new personnel.

• Deliver and implement the highest levels of performance, operability and reliability without compromise to safety.

• Provide expertise to ensure safe, reliable cost effective and environmentally responsible terminal operations.

• Develop a positive relationship with customer reps and other terminal staff members.

• Deliver effective, fit for purpose advice, support and problem solving based on best practices, reasonable care and due diligence models.

• Ensure all terminal activities are conducted in compliance of industry, country, customer (Petrobangla/RPGCL), IFC, and Excelerate standards, QMS and HSSEQ policies.

• Add value through cost reduction, loss prevention and risk management.

• Plan and manage operations resources in a safe, efficient, and cost effective manner.

• Analyzes and makes recommendations regarding operational needs or problems; may implement corrective actions.

• Assists in the development and compliance of operations and maintenance budget.

• Ensure all functional checks, routine checks of HSECES are performed in time and pipeline is available in safe, reliable condition.
  
• Assist in the development of management tools for responsible operations, tracking and accounting and due diligence oversight of the facility.

• Monitors maintenance programs.

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COMPETENCIES

Problem Solving

• Identifies and resolves issues in a timely manner.
• Gathers, analyzes, and interprets information effectively.
• Develop practical alternative solutions.
• Collaborates effectively in group problem-solving situations.
• Applies sound judgment, including in emotionally sensitive situations.

Project Management

• Develops and executes project plans.
• Coordinates resources and activities to achieve objectives.
• Communicates project status, changes, and progress effectively.
• Delivers projects on time and within budget.
• Leads and manages project team activities.

Technical Skills

• Demonstrates strong technical knowledge and competence.
• Continuously develops expertise through training and learning opportunities.
• Recognizes personal strengths and areas for improvement.
• Shares knowledge and best practices with others.

Customer Service

• Responds promptly and professionally to customer needs.
• Effectively manages difficult or sensitive customer situations.
• Seeking customer feedback to improve service quality.
• Fulfills commitments and provides reliable support.

Interpersonal Skills

• Promotes constructive conflict resolution.
• Maintains confidentiality and professionalism.
• Actively listens and respects diverse viewpoints.
• Demonstrates emotional self-control and adaptability.
• Embraces new ideas and approaches.

• Delivers effective presentations and contribute positively to meetings.

Written Communication

• Produces clear, accurate, and informative written materials.
• Ensure proper grammar, spelling, and professional presentation.
• Adapts writing style to suit the audience and purpose.
• Present and interpret numerical and written information effectively.

Teamwork

• Balances individual accountability with team objectives.
• Values diverse perspectives and constructive feedback.
• Builds positive working relationships and team morale.
• Prioritize team success over personal interests.
• Supports and encourages the success of others.

Business Acumen

• Understands the implications of decisions.
• Aligns work activities with organizational goals and strategy.
• Demonstrates awareness of market conditions and competition.
• Supports profitability and long-term business success.

Cost Consciousness

• Works within approved budgets and resource constraints.
• Identifies and implements cost-saving opportunities.
• Promotes efficient use of organizational resources.
• Contributes to revenue growth and profitability.

Diversity & Inclusion

• Demonstrates respect for cultural and individual differences.
• Promotes an inclusive and harassment-free workplace.
• Values diversity and encourages others to do the same.
• Supports equal employment opportunity principles.

Ethics & Integrity

• Treats others with respect and professionalism.
• Honors commitments and demonstrates accountability.
• Build trust through honesty and reliability.
• Acts with integrity and upholds organizational values.

Organizational Support

• Adheres to company policies, procedures, and administrative requirements.
• Supports organizational goals, values, and strategic objectives.
• Completes administrative responsibilities accurately and within required timelines.
• Represents the organization positively through external engagements and industry activities.
• Promotes diversity, inclusion, and equal opportunity in the workplace.

Strategic Thinking

• Develop and implement strategies aligned with organizational objectives.
• Understands organizational strengths, weaknesses, opportunities, and threats.
• Monitors market trends, competitive forces, and industry developments.
• Identifies emerging risks and opportunities.
• Adjust strategies and priorities in response to changing business conditions.

Judgment & Decision Making

• Demonstrates confidence and accountability in decision-making.
• Exercises sound and objective judgment.
• Consider relevant stakeholders and information before making decisions.
• Clearly communicates the rationale behind decisions.
• Makes timely and effective decisions, particularly under pressure.

Planning & Organizing

• Effectively prioritizes work and manages competing demands.
• Use time and resources efficiently.
• Establishes clear objectives and action plans.
• Anticipates future resource requirements.
• Coordinates and schedules activities to achieve desired outcomes.

Professionalism

• Interact with others in a courteous, respectful, and diplomatic manner.
• Maintains composure and professionalism under pressure.
• Accepts accountability for actions and decisions.
• Treats all individuals fairly regardless of position or background.
• Follows through on commitments and responsibilities.

Quality Focus

• Ensures work is accurate, complete, and thorough.
• Promotes continuous improvement and operational excellence.
• Actively seeks and incorporates constructive feedback.
• Monitors performance to maintain high-quality standards.

Productivity & Execution

• Consistently meets productivity and performance standards.
• Completes assignments within established deadlines.
• Demonstrates efficiency while maintaining quality standards.
• Continuously seeks opportunities to improve productivity.

Safety & Security

• Comply with all safety, health, environmental, and security requirements.
• Identifies and reports unsafe conditions or practices.
• Exercises sound judgment when responding to abnormal situations.
• Promotes a strong safety culture and safe work practices.
• Ensures proper use of equipment, tools, and materials.

Adaptability

• Responds effectively to changing priorities and business needs.
• Manages multiple responsibilities simultaneously.
• Adjusts methods and approaches to achieve desired outcomes.
• Remains effective during periods of uncertainty, change, or unexpected events.

Dependability

• Responds positively to management direction and organizational requirements.
• Takes ownership of responsibilities and results.
• Completes assignments on time or communicate alternative plans when necessary.
• Demonstrates commitment to organizational success, including additional effort when required.

Initiative

• Take proactive action without waiting for direction.
• Seeking opportunities for professional development and increased responsibility.
• Identifies and acts upon opportunities to improve performance and efficiency.
• Demonstrates willingness to assist others and contribute beyond assigned duties.

Innovation

• Demonstrates creativity and original thinking.
• Develop practical solutions to operational challenges.
• Encourages continuous improvement and process optimization.
• Introduces new ideas and approaches that enhance business performance.
• Effectively communicates innovative concepts and recommendations.

Language Skills

• Ability to read, analyze, and interpret business publications, technical manuals, procedures, contracts, and government regulations.
• Ability to prepare reports, business correspondence, procedures, and operational documentation.
• Ability to communicate effectively with employees, management, customers, regulators, and external stakeholders.
• Strong presentation and facilitation skills.

Mathematical Skills

• Proficiency in applying mathematical and statistical concepts to operational and business situations.
• Ability to analyze data using percentages, ratios, proportions, probability, and statistical techniques.
• Working knowledge of geometry and trigonometric principles applicable to marine, terminal, and operational environments.

Computer Skills

• Proficiency in:
  • Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  • Database and reporting applications
  • Enterprise Management Systems (ERP/CMMS)
  • Accounting and budgeting software
  • Internet and web-based applications
  • Data analysis and spreadsheet tools

Physical Requirements

• Ability to perform duties in both office and field environments.
• Regular use of verbal communication and active listening skills.
• Ability to sit, stand, walk, and reach as required.
• Ability to occasionally lift and move items up to 25 pounds (11 kg).
• Sufficient visual capability, including close, distance, color, peripheral, and depth perception, to safely perform job duties.