Design Administrator
Summary
Office-based administrator at a renewable energy installer in Mallow, Ireland, coordinating projects between designers, engineers, installers, and customers — handling enquiries, scheduling, documentation, reporting, and CRM record-keeping. Tools include Zoho CRM and Microsoft Office/Google Workspace.
About Ashgrove:
Ashgrove Renewables is one of Ireland’s longest-established renewable energy specialists, delivering a range of sustainable energy-efficient solutions to homeowners and businesses nationwide for over 25 years.
A trusted SEAI-registered contractor and One Stop Shop partner, Ashgrove supports a diverse client base, providing both single-measure installations, and end-to-end energy upgrade solutions. We also support a wide range of grant schemes, including CEG, One Stop Shop and the Vacant & Derelict Housing schemes.
The Role:
This position sits at the centre of operations, providing essential administrative support and coordination between the design team, engineers, installers, and customers.
Administrative Support
Coordinate daily office operations and general admin tasks.
Handle incoming calls, emails, and customer enquiries.
Schedule meetings, site visits, and internal coordination sessions.
Act as a point of contact for customers throughout the project lifecycle, updating them on installation timelines and next steps.
Collate all required project documentation.
Handle basic queries and escalate technical issues to engineers.
Project Coordination Support
Assist in tracking project timelines from enquiry → design → installation.
Coordinate between designers, installers, and sales teams.
Prepare project customer packs.
Monitor progress and flag delays or missing information.
Generate reports on pipeline, installations, and performance metrics.
Upload system details to relevant portals.
Maintain accurate records on CRM updating all databases accordingly.
Desirable Skills
Strong organisational and multitasking abilities.
Exceptional communication skills - both verbal & written.
Attention to detail.
Familiarity with Zoho CRM systems and Microsoft Office/Google Workspace.
Basic understanding or an interest in learning about renewable energy systems (Solar PV / Heat Pumps /UFH).
Requirements
Minimum 2 years of experience in an administrative coordination role.
Previous experience in renewable or construction administration roles is advantageous but not essential.
Fluent English - verbal and written.
Benefits
Competitive salary commensurate with experience
Company Pension scheme
Performance related bonus
Bike to Work Scheme
On-site parking
Employee Discounts
Company paid Leave
Flexible working hours
Further educational support and training
Sports & Social events