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Reform

Open 28d

Design Consultant

Posted Updated 7 views
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Summary

Design Consultant at Reform's Berlin showroom, the first point of contact for customers exploring kitchen and storage projects. Day to day you welcome and advise clients in person, online and by phone, create initial layouts, design proposals and budget estimates, manage leads in a CRM and contribute to sales goals.

At Reform, we believe great design begins with curiosity, collaboration, and meaningful conversations. As a Design Consultant in our Showroom in Berlin you'll be the first point of contact for many of our customers. Guiding them through the early stages of their project, introducing them to the world of Reform, and helping them imagine what’s possible. This role combines design, sales, and customer guidance, with a key responsibility in shaping the first part of the customer journey.

Responsibilities

  • Welcome and guide customers in our showroom, online, and over the phone
  • Help customers explore ideas for their kitchen and storage projects during the week and Saturdays
  • Create initial layouts, design proposals, and budget estimates
  • Manage incoming leads and maintain customer information in our CRM system
  • Support customers throughout the early stages of their journey with Reform
  • Contribute to sales goals while always putting the customer experience first
  • Help create a showroom environment that feels welcoming and inspiring

Requirements

  • Fluent German and English, both spoken and written
  • A background in design, architecture, interior design or a related field
  • Strong communication skills and a genuine interest in understanding people's needs
  • A structured and proactive approach to your work
  • Ability to work independently and manage multiple clients and projects simultaneously

Benefits

  • An international team united by a shared passion for design
  • A dynamic and creative industry where no two projects are the same
  • Room to grow, learn, and take ownership of your work
  • Friendly and collaborative team environment
  • Career growth opportunities
  • Employee discounts on Reform products

If you're passionate about design and thrive in a client-facing environment, we’d love to hear from you. Join us in Berlin and help create spaces that make everyday life beautifully better.

We believe the best ideas emerge when different people come together. That's why we encourage applications from individuals of all backgrounds - regardless of ethnicity, religion, gender, nationality, age, sexual orientation, gender identity, or disability.
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