Design Coordinator

The Opportunity

The Design Coordinator is responsible for the design, production, and delivery of creative assets across print, digital, and multimedia channels. This role plays a vital part in delivering compelling, high-quality content that enhances visual storytelling and aligns with strategic goals, supporting the NSLC’s shopper marketing, corporate, and reputation-based initiatives.

Reporting Structure

Manager, Reputation Marketing & Creative Services

Essential Responsibilities

• Adapt, resize, and prepare production-ready artwork and creative assets for a variety of channels, including print, digital, social media, in-store signage, presentations, and internal communications.
• Review production briefs and execute lower-complexity design requests under the guidance of Design Specialists, translating business requirements into creative deliverables.
• Manage project timelines, workflows, ZiFlow proofs, approvals, and production schedules on Trello by collaborating with internal stakeholders, Creative Services team members, and external partners to ensure efficient execution from concept to completion.
• Coordinate with external vendors, agencies, printers, and production partners to oversee final artwork production, asset delivery, and project implementation.
• Organize, maintain, distribute, and archive creative assets, photography, video, and design files through the Digital Asset Management (DAM) system and SharePoint, ensuring assets are accurate, accessible, and properly archived.
• Work collaboratively with creative team members to ensure creative direction, visual standards, and brand consistency are applied across all shopper-facing and internal touchpoints.
• Provide creative production expertise and guidance to internal business units, ensuring materials are developed in accordance with brand standards, production requirements, accessibility requirements, and business objectives.
• Serve as a steward of the NSLC brand, ensuring brand standards, guidelines, and creative assets are current, understood, and consistently applied across all internal and external communications.

Secondary Responsibilities

• Proactively contribute to the continuous improvement of the Creative Services team’s workflows and processes, identifying opportunities, initiating and implementing new ideas to improve our current systems and procedures within the team.
• Stay current on industry tools, trends, and best practices for production and workflow.
• Demonstrate commitment to the NSLC’s service standards, our values, and workplace health and safety.
• Some travel and occasional weekend work may be required.
• Perform other related duties as assigned.

Qualifications

As a qualified candidate, you will have:

• Undergraduate degree or diploma in Graphic Design or a related discipline
• 1–3 years of experience in a production capacity, preferably within a marketing or agency setting
• A strong portfolio demonstrating experience in print, digital design, and production experience

As the ideal candidate, you will also have:

• Experience working in an in-house production or brand environment
• Experience producing content for retail or public sector audiences
• Familiarity with content management systems or digital asset management tools
• Photography and video editing experience an asset

An alternate combination of education and experience may be considered equivalent.