Design Lead Family Services
Posted
Summary
Lead design of a service transformation program replacing legacy case management systems for family services, focusing on human-centered design and policy implementation.
THE ROLE The Communities and Families Transformation Program (CFTP) is a large-scale service transformation program that will replace legacy case management systems and deliver modern tools to approximately 10,000 users across nine program areas in the Department of Families, Fairness and Housing (DFFH) and the Department of Justice and Community Safety (DJCS). The program will also deliver improved case management and reporting capabilities to Community Sector Organisations (CSOs) and Aborigin…
What they ask for
Required
- Australian Citizen, Permanent Resident or valid work permit
- high level written and verbal communication skills
- highly collaborative and skilled leader
- specialist knowledge of the family services sector
- national police check and misconduct screening