Design & Pricing Manager

American Woodmark is now part of MasterBrand, the largest residential cabinet manufacturer in North America. Together, we offer a comprehensive portfolio of trusted cabinetry brands and products to homeowners, builders, dealers, and retailers.

At MasterBrand, our purpose is Building Great Experiences Together. For more than 70 years, our products have helped shape the spaces where people live, gather, and make lasting memories.

The MasterBrand Way guides how we work. It challenges each of us to make the team better, be bold, and champion improvement in everything we do. Our success is driven by talented people who make our products and serve our customers every day. We are committed to providing a safe workplace where associates can learn, contribute, and make an impact.

Come see why joining American Woodmark and MasterBrand is an opportunity to grow your career and help build something great together.

ABOUT THE JOB:

This is a supervisory role that is responsible for managing incoming design and pricing workload and backlog. This individual is responsible for maximizing output and productivity through backlog/workload management. Leads and coordinates projects and tasks related to Product Launch, System Enhancements and Strategic Initiatives.

Organizational Relationship

Reports directly to the Director – Builder Customer Service

YOUR ROLE:

• Direct supervision of Design & Pricing Supervisors, Specialist, and Analyst

• Prioritizing backlog/workload with Regional Sales Mgrs./Directors with minimal impact to customer

• Monitor team metrics to ensure quality outputs; including anticipating staffing needs before customer is negatively impacted

• Continual evaluation of processes and procedures to drive improvement in metrics and systems capabilities

• Build and maintain relationships with Marketing, Sales, and Credit to plan strategically for future business needs

• Collaborate with Order Entry management teams (corporate and field) to understand impact of decisions to order entry

• Reporting/Pricing analysis to determine solutions for customer process and technical programming requirements

• Lead Stock product launch and ensure update of all design and pricing effected by discontinuations and introductions, including completion of programmer upload documents that update programming of Builder Channel System

• Lead Builder Channel system enhancement communications between NCS teams and IT business analysis. Provide direction on priority of projects, train personnel as needed, write programming specs and test systems for Go Live

• Lead and participate in events that support the MasterBrand Way platform and corporate strategic initiatives

• Lead and develop training as needed for Sales, Field and Internal Staff on systems and processes

• Develop and effectively manage the department budget

• Handle escalated issues as required

• Back-up to Director and Supervisors in National Contracts

• Ability to travel as business needs require estimated 10% for the purpose of customer visits, training, sales meetings, etc.

• Other duties as may be assigned at management’s discretion.

• CHARACTERISTICS AND ATTRIBUTES:

• Ability to lead and influence others in a team environment

• Ability to coach and mentor direct reports

• Strong communication skills – listening, verbal, written and presentation

• Strong service orientation – dedicated to satisfying the customer

• Software experience: Excel, PowerPoint, Visio

• Analytical and problem-solving skills

• Strong judgment and decision-making skills

• Ability to manage multiple projects and drive execution of strategic plans

• Flexible, ability to adapt to business needs

• Motivated to succeed, results driven

• Ability to manage multiple projects and drive execution of strategic plans

• Flexible, ability to adapt to business needs

• Motivated to succeed, results driven

Make the team better

• Celebrate success; give feedback to improve

• Get actively involved and share your perspective

Be bold

• Make big commitments to deliver big results

• Fail fast

Champion improvement

• Trust the tools to drive results

• Don’t wait for someone else to find a better way

EDUCATION AND EXPERIENCE

• A Bachelor’s Degree in Business Management, or a related field is highly preferred

• Minimum 2 years of supervisory experience, preferably in a customer service environment

PHYSICAL REQUIREMENTS:

The individual must be able to remain in a stationary position for 90% of the time and constantly operate a computer and other office productivity machinery such as a calculator, copy machine, and computer printer. This includes typing, clicking, and writing. Frequently positions self to maintain information in drawers and shelving. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information. Ability to read documents, emails, and computer screens, as well as see details on printed materials and presentations. Consistently works in an indoor setting. While traveling, the individual in this position needs to occasionally move about on the plant floor when going on plant tours and engage face to face with process and control owners. Occasionally moves items weighing up to fifteen pounds across plant floor for various needs.

WORK ENVIRONMENT:

This is a remote position with the ideal candidate capable of working efficiently and independently from their home office to fulfill assigned tasks and meet deadlines. As a remote employee the candidate will need internet connectivity capable of supporting virtual communication tools that allow for collaboration with team members, attendance of meetings, and participation in company activities. The ideal candidate will be required to set up and maintain a suitable home office environment conducive to productivity. This includes having a dedicated workspace with a comfortable chair, desk, and adequate lighting. The candidate is expected to travel 2%-5% of their time to meet with process and control owners, go on plant tours, attend conferences, etc. This travel will require overnight stays and may be multiple days in duration.

The Recruitment process may consist of any combination of phone, video and in person interviews.

Offers may be contingent upon successful completion of Background Check, Drug Screen, Physical Examination and/or potential Motor Vehicle Check.

BENEFITS PACKAGE INCLUDES:

• Competitive Compensation
• Health Care Benefits
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• 401(k) Retirement Savings Plan & Profit Sharing
• Tuition Assistance
• Relocation Assistance when available

Equal Employment Opportunity

MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC’s policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Reasonable Accommodations

MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at staffing@masterbrand.com.