Design Receptionist - Part Time

Viera Builders, Inc. has an opening for a Design Receptionist – Part Time that will be working in a fast-paced, professional environment. The Design Receptionist plays a key role in delivering an exceptional customer experience for homeowners, from initial contact through overseeing the Design Studio's appearance, including the café and sample inventory, managing walk-in traffic, and providing support to the Design Coordinators and Director of Design. Utilizing advanced technology and exemplary customer service are the hallmarks of this position.

The work schedule for this part-time position is Saturdays from 8:30 a.m. - 5:00 p.m. and Mondays from 10:30 a.m. - 7:00 p.m.

Duties include:

Serve as the front desk receptionist by welcoming customers, answering phone calls, and offering refreshments to enhance the guest experience
Open and close the Design Studio while ensuring the front reception area, conference room, and café are clean, organized, and welcoming
Uphold the Design Studio’s showroom-quality standards by managing inventory, labeling, ordering new samples as needed, and organizing office supplies
Greet and register buyers during preview day, ensuring the preview sign-in sheet is updated accurately. Conduct buyer tours providing a preview of our design selections.
Prepare preview packets and maintain an organized supply of preview folder documents
Address buyer inquiries promptly and provide accurate information to ensure a positive experience
Prepare and maintain specification sheets

Requirements:

High School diploma required, with a minimum of one year of experience in Customer Service, Administrative support, and/or Interior Design
Exceptional organizational and administrative skills
Ability to maintain professionalism in all situations
Proficiency in Microsoft Office Suite programs
Excellent phone etiquette, customer service skills, and strong written and verbal communication abilities
Demonstrated ability to work collaboratively as part of a team