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ehac-dev2.fa.us6.oraclecloud.com/CX

Design Studio Spc/Home Stylist

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Discussion

Responsibilities
• Utilize design expertise to assist clients in one-on-one consultations in the store and in-home
regarding the design of their living spaces to drive store sales
• Perform productive in-home consultations including the ability to accurately measure and assess
the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions in order to achieve and exceed established
sales and productivity goals
• Utilize exemplary world-class service standards assist customers with special services including:
gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back
orders, charge sends, courier deliveries, and furniture orders
• Demonstrate superior product knowledge, including features and benefits of the entire design
studio assortment

Criteria
• Strong communication, clienteling and customer follow-up skills
• Ability to complete and coordinate complex large orders within a variety of sales channels
• Experience in working with the elements of design preferred
• Proven ability to prioritize and handle multiple tasks simultaneously
• 1-2 years of customer service and retail sales experience, (specialty retail preferred, but not
required)

Physical Requirements
• Must be able to be mobile on the sales floor for extended periods of time
• Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate
equipment and safety techniques

Employment/promotion to this role will be contingent on successful completion of a
background check

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See also

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