Design Technology Specialist
Description
The Design Technology Support Specialist provides responsive project level technical support to design teams and serves as a key resource for BIM and digital practice initiatives. This role partners closely with the Design Technology Manager to support Revit, Autodesk Forma, and related design technologies while helping project teams implement firm standards, optimize workflows, and resolve technical challenges. The ideal candidate is a collaborative problem solver with strong technical expertise, excellent communication skills, and a passion for helping teams work more efficiently and effectively.
Job Responsibilities
- Troubleshoot and support Autodesk and related design technology applications including Revit, Forma, Navisworks, Bluebeam, and visualization tools.
- Serve as the first point of contact for project level design technology support requests.
- Assist in the development, implementation, and maintenance of design technology standards, technical documentation, processes, best practices, and workflows.
- Create, manage, and support Autodesk Forma projects including project setup, member management, permissions, model coordination, and data integration.
- Assist with project startup activities including standards transfer, template deployment, project setup, upgrades, and archiving.
- Monitor project model health and identify opportunities for performance improvements, model optimization, and workflow enhancements.
- Assist with the development, maintenance, and deployment of Revit templates, families, project standards, and content libraries.
- Promote adoption of BIM and digital delivery best practices through training, mentoring, and project support.
- Coordinate with the Design Technology Manager to evaluate, test, and deploy new software, tools, and workflows.
- Assist project teams in maintaining model quality and compliance with firm standards through project reviews and support.