Desk Side Support

Desk Side Support – Job Description Job Summary Provide on-site technical support to end users by resolving desktop, laptop, printer, and peripheral issues. Ensure timely resolution of incidents and service requests while maintaining a high level of customer satisfaction. Key Responsibilities Provide desk-side support for desktops, laptops, printers, scanners, and other IT peripherals. Diagnose and resolve hardware and software issues for end users. Install, configure, and troubleshoot Windows …