: DESKSIDE Support
Description
Hi
Hope you are doing well !!!
Here are the details !!
Job Title: DESKSIDE Support Representative Distributed Client Services
Location: Honolulu, HI
Duration:5year
Job Description:
· Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors.
· provide remote O365 on workstations and mobile devices which would include inTune MDM application Remote take-over skills a plus.
· Perform basic Deskside Services to include install, move, add, changes (IMAC), build, configuration, following provided scripts. Perform software support for low complexity problems / issues on Buyer or Customer personal computers. Provide Customer assistance with problem identification and resolution at the Customer’s place of business for hardware or platform related issues.
· Provide Deskside Support (software break/fix support or related tasks) on limited complexity problems for platforms having Windows current – 4 generations of Windows Operating Systems or Apple current OS -1. Familiarity with Microsoft Office Suite and other common software applications.
For more information, Please contact
Shubham
973-295-4595