Deskside Support Engineer
Salary: £? - ? per year
Requirements:- Experience in IT Support, Desktop Support, Deskside Support, or End User Support
- Strong troubleshooting experience with Windows 10/11
- Experience administering Active Directory accounts and permissions
- Experience supporting Microsoft 365 applications such as Outlook and Teams
- Experience with ServiceNow or similar ITSM/ticketing tools
- Experience with Microsoft Intune, SCCM, or other endpoint management technologies
- Experience with device deployment, imaging, and asset management
- Excellent customer service and communication skills
- Experience supporting users in an enterprise environment
- Provide onsite deskside support for hardware, software, and user-related issues
- Manage incidents and service requests through to resolution
- Troubleshoot Windows operating systems, laptops, mobile devices, and peripherals
- Support device deployments, imaging, configuration, and asset management
- Assist with user onboarding and offboarding activities
- Administer Active Directory accounts and permissions
- Support Microsoft 365 applications including Outlook and Teams
- Provide meeting room and AV support where required
- Maintain accurate ticket updates and documentation
- Collaborate with wider technology teams to resolve complex issues
- Active Directory
- Hardware
- Support
- ITSM
- Microsoft 365
- Microsoft Intune
- Mobile
- ServiceNow
- Windows
- Office 365
More:
We are recruiting for an IT Deskside Support Engineer to join a leading global financial services organisation based in Dublin. This is a 3-month contract role with an onsite working pattern of 5 days per week, offering the opportunity to work in a fast-paced enterprise environment. We provide the chance to gain valuable experience supporting a large corporate user base, with exposure to enterprise-scale technology and a collaborative, supportive team culture.
last updated 35 week of 2026