Deskside Support Engineer

Job Responsibilities:

• Provide daily IT and desktop support to users, SCCM/ Patch management, end-user support

• Provide support for Microsoft Windows 10, Microsoft Office 365, Microsoft Office, Microsoft SharePoint, Microsoft Project, Microsoft Visio, Microsoft Teams, Adobe Acrobat and Multimedia solutions, MacAfee

• Provide first line IT support service and ensuring that all requirements are met within agreed service targets

• Perform ad hoc IT support duties as assigned

Requirements:

• Diploma or above in Computer Science or IT equivalent

• 2 years of experience in IT Helpdesk support

• Willing and capable to learn new technology

• Good interpersonal skills and can-do service attitude.

• Proactive attitude on problem-solving

• Good command of spoken & written English and Chinese. Mandarin is an advantage

• Immediately available is preferred