Deskside Support

Deskside Support: A deskside technician''s job is to provide support and maintenance for a company''s desktop computing environment. They may be responsible for: Troubleshooting: Investigating, troubleshooting, and resolving service requests for desktop applications, network connectivity, and hardware and peripheral devices Installation: Installing, configuring, and maintaining hardware and software Diagnosis: Diagnosing and repairing end-user system failures, printer failures, and other periph…