Desktop Engineer (Entry Level) Healthcare – Central

Salary: $2,500 – $3,000 per month

Industry: Healthcare
Contract: 1 year, renewable

Working Hours: 44 hours/week, 5.5 days
Working time : 8 am - 5pm / 9 am - 6pm

The following scope of work shall be of priority for the Desktop Support Engineer:
• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent
resolution of incidents escalated.
• Provide timely status updates to relevant parties.
• Perform service requests related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems;
provide regular reporting to relevant parties.
• Involved in client platform implementation/upgrade project.
• Manage client platform implementation/upgrade project.
• Perform research/evaluation of client platform tools.
• Provide systems related technical advice to customers or project team.
• Manage client platform management systems.
• Manage systems changes through change request process & provide status reports to
the relevant parties.
• Perform client platform related presales tasks.
• Gather business &/or application requirements on the infrastructure to perform the
infrastructure requirement analysis & design.
• Ensure service level meets requirement.
• Propose and implement action plans when required.
• Established facility management standards/best practices to ensure operation
consistency across project/facility management teams.
• Any ad-hoc task as assigned which is relevant to the scope.

Requirements

• NITEC, Higher NITEC, or Diploma in IT, Computer Engineering, Information Technology, or a related discipline.

• Comfortable working in a healthcare environment.

• Willing to fulfil healthcare vaccination requirements, where applicable.

EA: PrimeStaff Management Services Pte Ltd | 95C5411

EAP: Sankari | R24120729