Desktop & Printer Support Technician
Description
Salary: RM 2,600 – RM 3,500 per month
About the role
Repair and organize PC, laptop, printer, scanner, and projector on location and remotely. This role involves carrying out annual preventive operations, reinstalling operating systems, replacing spare parts, and completing Field Service Reports. You will move to branches in settlement zones, including locations outside the city and islands.
Key responsibilities
Repair and organize PC, laptop, printer, scanner, and projector on location and remotely
Carry out annual preventive operations: internal cleaning, diagnostics, before/after photos, and inventory audits
Reinstall the operating system, re-enjoin the domain (Active Directory), and configure the network printer so that users can print test sheets
Replace spare parts and record the serial number of old and new components
Complete the Field Service Report (FSR) digitally on the same day
Move to branches in settlement zones, including locations outside the city and islands
About you
Malaysian Citizen
Malaysian Certificate of Proficiency (SKM), IT Diploma, Electronics, or equivalent
At least 2 years of experience in desktop support or tooling maintenance
Proficient in troubleshooting Windows 10/11, Microsoft Office, and basic network connections
Class D driving license; able to move and spend the night outside the area
No criminal record, drug-free, able to undergo royal safety, and sign an NDA
Experience with Lenovo ThinkCentre PC, Dell OptiPlex, and HP EliteDesk/ProDesk
Experience with OKI LED printers (B400/B500, C300/C500/C600 series) and Epson WorkForce
Component stage repair skills (main board, power supply)
CompTIA A+ certification or manufacturer's technical certification (Lenovo, Dell, HP, OKI)
Benefits
Field and travel demands
Elaun deployment of East Malaysia
Caruman KWSP, PERKESO, SIP, and annual leave according to the 1955 Work Deed
Work equipment and tools are provided by the company