Desktop Support Administrator
Summary
Provides day-to-day desktop support for Hunton Group users at its Houston Westpark site, handling hardware, software, and network troubleshooting, installs, repairs, and upgrades, and managing Active Directory and Exchange/O365 accounts, with occasional travel to the Greens Rd. location.
The Hunton Group in Houston, TX () is seeking to hire a skilled and proactive IT Desktop Support Administrator to join our team. In this role, you will be responsible for providing technical assistance and daily support to our organization’s users, ensuring smooth and efficient operation of computer systems and related peripherals. This role requires a combination of technical expertise, customer service orientation, and problem-solving abilities.
Come work for an industry leader that has been recognized both locally and nationally as one of Top Places to Work!
Responsibilities
- Provide day-to-day support for desktop systems and related infrastructure at our Westpark location, including hardware, software, and network components.
- Coordinate and execute installations, repairs, upgrades, and troubleshooting activities to ensure optimal functionality and performance.
- Facilitate the creation and management of Active Directory (AD) accounts/users and Exchange accounts/mailboxes within O365 and on-premises servers, ensuring seamless access and communication capabilities for users.
- Travel to our Greens Rd. location as needed to address support issues and maintain consistency across sites.
- Collaborate with IT teams and stakeholders to identify and implement solutions for hardware, software, and network-related problems, ensuring minimal disruptions to operations.