Desktop Support Analyst (6 month FTC)
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Summary
A 6-month fixed-term Desktop Support Analyst role at Sony Music in London: providing first-class in-person and remote technical support to employees, troubleshooting hardware, software and connectivity issues, managing tickets, deploying devices and contributing to IT projects across Windows, macOS, mobile, Microsoft 365, Azure/Intune and Google Workspace.
As a Desktop Support Analyst, you'll play a key role in enabling Sony Music employees to do their best work every day. You'll provide first-class technical support to users across the business, both in person and remotely, while helping to maintain and enhance our global technology environment. This is a hands-on role that combines user support, troubleshooting, hardware deployment, and project work, offering the opportunity to work with a broad range of technologies while collaborating with co…