Desktop Support Analyst (Barrington)
Posted
Summary
On-site desktop support role in the Fox River Grove/Barrington, IL area: the analyst supports end-user PCs, servers, networks, mobile devices, and business applications, using tools like Active Directory, MS Office/Outlook, LANDesk, MDT imaging, and Cisco equipment, escalating complex issues to Lead Administrators.
MAJOR JOB DUTIES AND RESPONSIBILITIES · Provide on-site and remote support for PCs, servers, networks, mobile devices, and business applications, escalating complex issues to Lead Administrators or management. · Support technologies including MS Office/Outlook, Lotus Notes, Virtual Desktop, Junos Pulse, Active Directory, LANDesk, MDT imaging, and Cisco network equipment. · Troubleshoot hardware and software issues; assist with technology evaluation, testing, deployment, and upgrades. · Configur…