Desktop Support Analyst

Key Responsibilities: Provide L1/L2 technical support to users across hardware, software, and network issues. Install, configure, and maintain desktops, laptops, mobile devices, printers, and related peripherals. Troubleshoot issues related to Windows 10/11, macOS, Microsoft Office Suite, and other common applications. Manage and support devices enrolled in Microsoft Intune (Endpoint Manager)including compliance policies, app deployments, and updates. Support users with Office 365 toolslike Out…