Desktop Support Analyst

Description Support role serves as an escalation point for Tier 1 support and provides advanced technical support to the user base. Support is provided via phone, email, text, and in-person/on-site visits to users at any of our ten locations surrounding the Baltimore, MD area. Candidates for this position should possess strong communication, customer service, and advanced technical skills. Skills Customer service, Active directory, Windows, Network Connectivity, Hardware Additional Skills & Qua…