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Artech Information System LLC

DESKTOP SUPPORT

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Description

Title: Deskside Support Specialist

Duration: 12+Months (Possible Extension)

Location : Evansville, IN (Onsite)

Skills Overview (List or Overview):

· Deskside Break/Fix troubleshooting and solutioning experience in larger corporate environments.

· The support platform is Microsoft OS including Win7 and some Win10 (piloting).

· The candidate must also be able to support Mobility Devices (phone and tablet) of multiple platforms including Apple, Android, and Microsoft.

· This position requires solid experience in application support of standard Microsoft Office products current through Office 365, including support of Outlook/Exchange in a corporate environment across PC, phone, and tablet devices.

· The candidate must be able to provide on-site and remote support of high level and executive end users through the use of in person, phone, and Remote Takeover tools.

· Superior Customer Service skills are essential and the candidate must have outstanding communication skills both verbal and written.

· Long term contracts.

· Experience as a desk side support in large corporates.

For more information, Please contact

Shubham

973-295-4595

Skills

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