Desktop Support Engineer

Salary: £32,000 - 35,000 per year

Requirements:

• Experience in a Desktop Support, 2nd Line, or EUC role
• Strong knowledge of Windows 10/11, M365, Teams, and basic networking
• Confidence supporting users onsite and resolving issues directly
• Good communication skills and a customer-focused approach
• Ability to prioritise, stay organised, and work well under pressure

Responsibilities:

• Provide 1st and 2nd line support across Windows, M365, Teams, and core business applications
• Manage user accounts, permissions, and access across AD, Azure AD, and M365
• Support hardware, desktops, laptops, mobile devices, and peripherals
• Handle joiners, movers, and leavers processes
• Troubleshoot network, connectivity, and printing issues
• Escalate issues to senior engineers or external partners where required
• Maintain documentation, asset records, and IT processes
• Support office-based users and resolve issues face to face

Technologies:

• Azure
• Hardware
• Support
• Mobile
• Network
• Windows
• Cloud

More:

We are supporting one of our clients in Huddersfield as they look to add a Desktop / EUC Support Engineer to their internal IT team. This is a hands-on, onsite role supporting users across the business, ideal for someone who enjoys being visible, helpful, and the go-to person for day-to-day IT support.

last updated 33 week of 2026