Desktop Support Engineer (Banking Environment) #IFL
Desktop Support Engineer (Banking Environment)
We are looking for a Desktop Support Engineer to support our client in a banking environment.
Location: Raffles
Working Hours: Monday to Friday, 10:00 AM – 7:00 PM
Key Responsibilities:
- Provide end-user support for desktops and laptops.
- Perform hardware and software troubleshooting, diagnosis, and break/fix activities.
- Manage user accounts, access requests, onboarding and offboarding activities, and peripheral device setup.
- Log and track support tickets while maintaining basic IT documentation.
- Escalate complex technical issues to the company's Level 3 support teams when required.
Requirements:
- Experience in desktop support or IT helpdesk.
- Knowledge of Windows operating systems, Microsoft Office, and basic networking.
- Familiarity with Active Directory, user account administration, and IT ticketing systems is an advantage.
- Good troubleshooting, communication, and customer service skills.
- Able to work independently in a fast-paced banking environment.
Interested applicants, please Email, [email protected]
Fabian Ling Tuong Liing
R25129353
Recruit Express Pte Ltd
EA Licence No: 99C4599
We regret that only shortlisted candidates will be contacted.