Desktop Support Engineer
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Summary
Desktop Support Engineer in Delhi/NCR providing L1/L2 end-user IT support: troubleshooting Windows desktops, laptops, printers and peripherals; installing and configuring Windows OS and business apps (MS Office, Outlook, Teams); fixing LAN/Wi-Fi/TCP-IP connectivity; and handling user accounts, password resets and IT asset inventory.
- Provide L1/L2 technical support for desktops, laptops, printers, scanners and other IT peripherals.
- Troubleshoot and resolve hardware, software, OS and network-related issues.
- Install, configure and maintain Windows operating systems and business applications.
- Perform system setup, configuration, software installation and troubleshooting.
- Handle user issues related to MS Office, Outlook, Teams and other standard applications.
- Troubleshoot LAN, Wi-Fi, TCP/IP and basic connectivity issues.
- Manage user accounts, password resets and access-related issues.
- Maintain IT assets, inventory and documentation.