Desktop Support Engineer
Posted Updated 2
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Summary
Provides Tier 1 and Tier 2 workstation/desktop and basic hardware support at an Indianapolis site, including evening/night shifts and on-call coverage for critical production issues. Day-to-day work centers on troubleshooting, prioritizing tasks, and delivering strong customer service.
Role Descriptions: 1. Experience in Workstation and Basic Hardware Tier 1 and Tier 2 support Ready to work in evening/night shift and provide on-call support for critical production issues Excellent troubleshooting skills Able to maintain a high level of confidentiality and professionalism Ability to effectively prioritize and execute tasks Strong customer-service orientation Effective interpersonal and relationship-building skills Ability to learn new technologies to perform day to day support…