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Genius Infotek

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Desktop Support Engineer

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Summary

On-site Desktop Support Engineer in Navi Mumbai providing hands-on technical support for desktops, laptops, servers, printers, and networks. The role covers Windows OS troubleshooting, Outlook email client configuration, basic networking, and IT asset/inventory management.

Roles and Responsibilities

  • Provide technical support for desktops, laptops, servers, printers, and network issues.
  • Install, configure, troubleshoot hardware and software problems on Windows operating systems.
  • Manage assets by tracking inventory levels and performing regular maintenance tasks.
  • Configure Outlook email clients and perform basic networking troubleshooting.
  • Troubleshoot common IT issues independently with minimal supervision.

Desired Candidate Profile

  • 2-5 years of experience in Desktop Support or related field .
  • Strong knowledge of asset management principles and practices.
  • Proficiency in configuring Outlook email clients and managing networks.
  • Experience working with various types of hardware devices including desktops/laptops/servers/printers.
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