Desktop Support Engineer (Min 1yr experience | 3 headcounts | West side roving)
Employment Type: 2-year contract (renewable)
Clearance: Able to clear G50 up to CAT.2A
Working Days/Hours: Able to do rotating schedule: Mon-Fri
- 8am-5.30pm
- 8.30am-6pm
- 9am-6.30pm
Location: West area, Ang Mo Kio (Roving)
Eligibility: Singaporean ONLY
Scope of services
- Perform Asset Management of Infrastructure and Computing Devices
- Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware.
- Work with 3rd parties vendors
- Provide Training, Coaching and Orienting users on how to use computer devices.
- Be responsible for completing assigned tasks on time and to the satisfaction of the users.
- Must be able to handle helpdesk duties.
Requirements:
• No China handphone allowed
• Candidate must possess at least a Higher Nitec in an IT-related qualification/Diploma in IT
• 1-2 years’ experience in similar capacity Technical Skills and experience supporting Computing Devices
• Able to support helpdesk in client's HQ & IT Concierge
• Computing Devices Platform Supported : Windows, IOS and Android
• Professional competencies that include:
- Ability to work without supervision
- Good communication skills
- Pro-activeness and Initiative
- Ability to multitask
- Good at problem solving
- Customer service