Desktop Support Engineer

Role & responsibilities

Profile- Desktop Support Engineer

Experience- 2 Years- 5 Years

Package- 25 CTC

Please find the job description and about the company for your better understanding.

Address Dist, Naidupeta, Andhra Pradesh 524421

Desktop Support L2 Job Description:-

• Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool.
• Co-ordination with engineers and user.
• Providing desk side support for local users and remote assistance for users.
• Monitor, track and respond to customer satisfaction survey responses.
• Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP.
• Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling)
• OS Troubleshooting, Outlook Troubleshooting and Configuration
• Should have good communication and technical knowledge.

if you are interested kindly share your updated resume at ekta@progressive.in

Call:- 9560621796