Desktop Support Engineer
Summary
Contractual IT Infra role at logistics company Xpressbees: a desktop/network support engineer who configures and maintains network devices (routers, switches, firewalls, VPN, QoS), performs patching and monitoring, and provides L2/L3 troubleshooting across the Hyderabad, Gurugram and Surat offices.
Designation: Desktop Support Engineer (Contractual)
Department: IT Infra
Location: Surat, Gurgaon, Hyderabad
Experience: 1-4 Years
Role Description: We are looking for a Network Engineer to design, implement, maintain, and support our growing network infrastructure.
You will be part of a systems engineering team that is responsible for designing and developing scalable, maintainable, highly available network architectures that meet business objectives and SLAs.
Duties/Responsibilities:
Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
Monitor performance and ensure system availability and reliability
Monitor system resource utilization, trending, and capacity planning
Provide Level-2/3 support and troubleshooting to resolve issues
Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
Select and implement security tools, policies, and procedures in conjunction with the companys security team Required Skills/Abilities: The candidate must be from IT Infra Background.
Must have at least 1+ years similar field experience Education
Qualifications: -
Any Graduate/PG