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Technical Skills: Install, upgrade, support and troubleshoot Windows , Mac and any other authorized desktop software/ applications Install, upgrade, support and troubleshoot End User Workspace Hardware such as Desktop , Laptops , Printers, Mobile Devices, Video and Conferencing Equipment and any other authorized peripheral equipment and devicesGood general understanding of IT principles such as Networks, Hardware andDomains Working knowledge of leading software packages such as MS Office, Lotus…